35023362 ndsm

Spanish Catalan Client Advisor

Functieomschrijving

Are you fluent in Spanish and Catalan with a customer oriented attitude? Do you have a problem solving mindset and do you want to start your career at an exciting and fast growing sports company? Are you seeking an opportunity to develop your customer service and personal skills? Do the words flexible, dynamic and eager to learn describe your personality? Then we would love to get to know you!

Tasks and responsibilities:

  • Receiving and answering customer requests, by phone and email
  • Dealing with complaints with a problem solving mindset
  • You will be part of a multi-cultural team that has a flair for providing the best customer experience
  • Deliver excellent service to both internal and external relations

Functie-eisen

Skills and education:

  • 0-2 years of experience in customer service
  • Fluent in Spanish and Catalan and good level of English
  • Excellent MS office skills
  • Positive and flexible attitude
  • Easily adjusting to change
  • Available immediately
  • Flexible 2 evening shifts per week (max til 21:00)
  • Flexible for 2 Saturdays per month

Bedrijfsprofiel

For one of our clients in Hoofddorp we are looking for a Spanish Catalan Client Advisor for 40 hours a week. Your main responsibility will be having customer interaction with our Spanish customers. You will be in control of handling their inquiries, answering their questions and solving their problems. The overall customer experience will be in your hands.

What we offer:

  • Paid training of 4 weeks
  • We help you develop your personal and customer service skills
  • A competitive salary of 2000,- gross + travel costs
  • An enthusiastic and international team
  • Flexible working hours