31739727 ndsm
  Customer Service German

Bedrijf: Walters People
Geplaatst op: dinsdag 1 oktober 2019
Standplaats: Amsterdam


Functieomschrijving

Are you sporty? Are you a real outdoor person? My client is market leader in making sustainable outdoor clothing.

  • Answer customer service inquiries, process applications and respond to service requests in all available channels; maintain exceptional levels of internal and external customer service
  • Work with the Pro Coordinator and Customer Service team to create and implement strategies to meet and exceed our daily, monthly, and annual sales goals and improve operational efficiency
  • Review all orders for abuse or fraud
  • Maintain the database of customers
  • Create and maintain operational documentation
  • Attend all relevant department and company meetings and functions
  • Oversee and assist with employees



  • Fluent in German and in English
  • Excellent communication and interpersonal skills
  • Excellent customer service skills, delivers a high-quality service to both internal and external clients
  • Strong linkage with outdoor sports and with sustainability linkage with the business and mission statement
  • Flexible and adaptable
  • Possesses a positive outlook, promoting constructive responses to the challenges of work


I am looking for a fluent German speaker for a customer service position.